Marketing Lessons from the Chef Boyardee Rolling Can Commercial

Before algorithms knew what you wanted. Before ads followed you around the internet. There was a little girl going home. And a can of Chef Boyardee… following her.

It rolled off the shelf, out the door of the grocery and after the little girl. Down the sidewalk. Around corners. Past barking dogs. It kept pace like it had somewhere important to be. If you’re of a certain generation, you don’t just remember that commercial — you feel it. Because it wasn’t actually about canned, shelf-stable macaroni and beef in tomato sauce. It was about childhood.

A Tiny Story That Stuck

There was something quietly magical about it. Walking home alone after school. The world feeling just big enough to be mysterious. The idea that everyday things might have a personality.

The can wasn’t aggressive. It wasn’t shouting benefits. It wasn’t flashing offers. It was simply determined.

And for reasons no focus group could fully explain, people never forgot it. Division of Labor, founders Josh Denberg and Paul Hirsch were the creative team behind that spot. And what was learned from it still guides the agency to this day.

The Power of Simple, Brave Ideas

The commercial worked because it trusted one idea completely. Not five ideas. Not a strategy deck’s worth of ideas. Just one. A single visual story that could unfold without explaining itself. That’s harder than it sounds. In a world where brands feel pressure to say everything — features, benefits, values, purpose, proof points — restraint is rare. But restraint is memorable. When you give an audience space to feel something, they meet you there.

Playfulness Is Serious Business

Playfull isn’t fluff. It’s confidence. It’s saying, we trust how good our product is and we trust you to figure it out. The Chef Boyardee Rolling Can spot felt light, magical. A little surreal. But underneath that simplicity was intention:

  • A clear emotional hook.

  • A distinctive visual world.

  • A story that trusted the viewer.

That’s what makes work last beyond its media buy. It becomes part of culture.

The benefits are there

Viewers got the benefits of Chef without having an announcer point them out. Kids love it. Moms trust it. The girl wants her Chef and Mom has given it to her “every night this week.” No need to beat the viewer over the head. No need to explain or sell. Ask any kid of that generation and they know it scene for scene.

Don’t target buyers. Talk to people.

Prior to this commercial, the company split its target audience into two groups and created some advertising for moms and some advertising for kids. Please, never do that. People see through that. We made sure to stay true to the brand and create something a mom or a kid would love.

Break stupid rules

If marketing was a science, then everyone would have the formula. A lot of people said, “You can’t use a French love song to sell Italian pasta! That doesn’t make any sense! Use an Italian song. And make sure the kids can understand the words!” People said that and we ignored them. We also ignored the lawyers who said we shouldn’t use the song because kids couldn’t understand it. The result? 27 straight months of growth.

Over Two Straight Years of Growth

This one commercial turned two years of declining sales into 27 straight months of volume growth. That’s over two years of straight growth month after month. And it reversed a two-year trend of declining sales. No product changes. No promotions. Just one commercial.

From Pasta to Platforms (and Everything In Between)

Today, Division of Labor clients span industries and categories. Some are emerging. Some are established. Some sell physical products. Some sell ideas. What connects them isn’t the category. It’s the ambition to be remembered. Whether we’re launching something new or helping a brand rediscover its voice, the goal is the same as it was then: Create work that feels human. Create work that makes people feel something. Create work that lingers.

Why It Still Matters

The world is louder now. Content is constant. Attention is fragmented. Everything competes. And yet, the things we remember most are still the simplest stories. A girl. A sidewalk. A can that refused to give up. Not because it was loud. Because it was true to its idea.

At Division of Labor, we still believe in that kind of creative bravery. The kind that trusts a single, strong thought. The kind that makes people feel something before they realize why. And when it’s really done right, it follows you home like a rolling can. And that’s the point.

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The Small Agency Blog is produced by Division of Labor; a top San Francisco ad agency and digital marketing firm. The award-winning creative shop specializes in startups that have obtained Series B funding or higher. They also work with Series A startups with a deep commitment to marketing. Click here for a free consultation.

 

Brand Loyalty: a Marketing Case Study.

Marketing agencies are always trying to encourage brand loyalty. But the smart ones are also thinking about reciprocating brand loyalty. In other words, if you want people to love and embrace your brand, how do you give away and engrain your brand into people’s lives?  

The San Jose Sharks have some of the most loyal fans in the NHL. They love the players and the organization and the passion the Sharks have brought to San Jose since 1991. So as the San Jose Sharks marketing agency, we at Division of Labor thought about how we could be even more loyal to those most loyal to us.

Fans already spend a lot of money on tickets and jerseys and swag. But there’s an even more passionate group of fans that have taken our Sharks for Life mantra to the literal level. The number of fans with Sharks tattoos is amazing and humbling and a beautiful sign of loyalty. It’s the kind of thing that makes the players want to win it all for this town more than anything.

So earlier in the season, we came up with the idea to give away free Sharks tattoos to fans. We’d already encouraged fans to paint their houses teal (Teal Houses of Sharks Territory) and we expanded that to create the Teal Cars of Sharks Territory. But giving away free tattoos? We weren’t sure how that would go over.

But the Sharks loved the idea. They embraced it immediately and knew they had to make it happen, the question was how and when? We wanted to bring artists into a suite and have them ink fans while they were watching a game. But that proved logistically difficult. So we developed a digital marketing plan around the playoffs.

The plan: We partnered with three local San Jose Tattoo Shops to give away free sharks tattoos during each away game of the Western Conference Finals. The first 40 fans to show up at the designated shop will get to choose one of six sharks designs. Of course, we couldn’t execute the idea until we made it past the second round. But we still had to prepare.

So we created social marketing assets that encouraged fans to gather at a pre-game street rally before game five of the second round. We brought a crew down to film fans already inked with Sharks tattoos who wanted to tell their stories. The response was incredible. In less than 2 hours, we rounded up 22 fans willing to share their Sharks ink with the world. And after Joe Pavelski’s triumphant game 7 against the Avalanche, we were off. The digital video went out onto Sharks social channels along with some digital display network ads and, as expected, the press got hold of it.

We are still 48 hours away from the first tattoo shop giveaway and already garnering lots of free, positive publicity for the team, including this story by Kron News.

Certainly, not every brand has the kind of fans as loyal as the Sharks organizations. But, no matter the product, thinking about how you can give loyalty while you get loyalty is a worthwhile, but shockingly underutilized marketing strategy.

If you’d like to talk about more advertising stuff, contact us here. If you’re a rabid Sharks fan ready to get inked, click here.

The Small Agency Blog is produced by Division of Labor; a top West Coast advertising agency and digital marketing firm that’s been named Small Agency of the Year twice by Ad Age. The award-winning creative shop services clients on a retainer or project basis. And also offers brand consulting services and hourly engagements for startups and brands interested in testing new ideas, but who aren’t quite ready to invest in an integrated campaign or media spend. We can assist with brand strategy, brand voice, early stage asset development, video creation and other communications to get things up and running without busting your budget. Click here for a free consultation.

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